Upon embarking on my Masters in Education Media Design and Technology, we as a class, were asked of a problem we are experiencing and if we could do something to change that problem, within our control, what would it be. A problem I see overwhelmingly in many organizations, educational and professional, is the lack of effective and efficient communication. I have decided for my CapStone Project to utilize technology to create better communication, team building, team development and formation. This would include training and cross functional activities within organizations to build better communication.
Having worked in many professional industries, with my latest being in the post-secondary educational arena, I noticed that communication between team members and departments was substantially lacking. Projects were delayed or halted due to lack of effective and precise communication. Individuals were reactionary to requests asked of them and there was no substantial “buy-in” to an outlined goal or project. Overall, those who were affected were the students we professed to give the highest quality education for their money.
Communication is something I am quite passionate about. Even within my own home, I am trying to create a better flow of positive, reciprocated communication. I want my target audience to feel that they are heard, goals are set and agreed upon within all participants and they can come together and create effective ways to accomplish whatever is set out before them. Effective communication is a powerful motivator and is quite under utilized.
In defining my target audience, I have approached 2 groups of individuals: 1) former colleagues from existing organizations. They do not necessarily have to work within the same organization, but would have similar goals such as maintaining effective communication to accomplish the mission and goals set out before them; 2) The youth group and parents of my church. There are many activities planned in which the youth and parents would like to have, however due to lack of communication and team building, many of these events are put to the wayside or completely abandoned due to the lack of resources and involvement.
In dealing with team development and training, I have found numerous resources. As I have yet to formalize my target audience (dependent on a meeting to occur in the near future; updates to follow), looking for resources is not really an issue. Where I am finding some difficulty is the narrowing down of the scope of this action research. I am finding that the more information I am able to gather, the better I am prepared in finding a direction.
I am looking forward to the upcoming assignments and action research to see if my passion can be turned into something useful and expanded into my target audience with an improved set of communication skills which help accomplished established goals and missions.